Privacy Policy

IntroductionThe purpose of this Privacy Policy is to inform our valued users about how we collect, use, store, and protect their personal data. This policy explains your rights and responsibilities regarding your data when using our services.

Purpose of the Privacy PolicyThis Privacy Policy aims to inform you about your data rights and how we handle your personal information. By reading this policy, you will understand how we collect, process, and secure your data.

Scope of ApplicationThis Privacy Policy applies to all users who access or use our website and services. When you use our platform, it means that you agree to the practices described in this policy. This policy covers the collection, storage, and processing of personal data related to your account information, online activities, and interactions with our services.

Consent ClauseBy using our site and services, you consent to the practices described in this Privacy Policy. We will treat your data responsibly and aim to maintain transparency throughout the process.

Data We CollectWe collect various types of data from our users, including:

Personal Information:

• name
• email address
• date of birth
• address
• other personal details provided during registration

Account Info:

• username
• password
• payment details (credit card numbers, bank account information, etc.)

Technical Data:

• device information (operating system, browser type, etc.)
• IP address
• cookies (small text files stored on your device)

Usage Data:

• site activity logs
• login history
• game interactions and preferences

How We Use Your DataWe use the collected data for various purposes, including:

Creating and managing accounts to ensure a smooth user experienceProcessing deposits and withdrawals to facilitate financial transactionsProviding customer support through live chat or emailMonitoring bonus eligibility and responsible gambling practices to maintain a fair gaming environmentImproving our site and personalizing the user experience based on your interactions and preferencesFulfilling legal and regulatory obligations as required by applicable laws

Cookies and TrackingA cookie is a small text file stored on your device when you visit a website. We use cookies to enhance the user experience, personalize content, and analyze site usage. Our website employs three types of cookies:

• Essential cookies: necessary for website functionality (e.g., login sessions)
• Analytics cookies: used to track site performance and improve user experience
• Marketing cookies: targeted advertising based on your preferences and behavior

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our site.

Legal Basis for ProcessingWe process your data under several legal grounds, including:

Contractual necessity (to provide services)Legal obligations (to comply with regulations)Legitimate interests (to improve user experience and maintain a fair gaming environment)User consent (when you explicitly opt-in to certain activities or services)

Data Sharing and DisclosureWe may share your personal data with third-party service providers, such as payment processors and gaming providers. We do not sell your personal data and will only disclose it where legally required.

Data Storage and RetentionWe store personal data securely on our servers for a reasonable period. Our retention policy is based on the following criteria:

• Account inactivity: we may delete inactive accounts after 180 days, but in some cases, we may retain the data longer to comply with regulatory requirements
• Compliance with regulations: we will maintain records for as long as necessary to meet applicable laws and regulations

Security MeasuresWe implement robust security measures to protect your personal data, including:

SSL encryption (to secure online transactions)Access controls and authentication processes (to limit unauthorized access)Monitoring for potential security breaches or vulnerabilities

Your RightsAs a user, you have the following rights under data protection laws:

• Access: request access to your stored data
• Update/Correct: update or correct your personal information
• Delete: request deletion of your account and associated data
• Withdraw consent or object to processing: opt-out of certain activities or services

If you wish to exercise any of these rights, please contact our customer support team via live chat or email.

International Data TransfersWe may transfer your personal data outside your country or the EEA for legitimate business purposes. We use Standard Contractual Clauses (SCCs) as a safeguard to ensure that third-party providers protect your data in compliance with EU regulations.

Third-Party ServicesPlease note that external links or services have their own privacy policies, which may differ from ours. Pistolo Casino is not responsible for the content of external websites and services.

Policy UpdatesWe reserve the right to update this Privacy Policy at any time. We will notify you of changes via email or on our website. By continuing to use our platform, it means that you accept the updated policy terms.

This concludes our comprehensive Privacy Policy. If you have any questions or concerns about your data rights or how we handle personal information, please do not hesitate to contact us.